Consults don't convert
Hot leads cool down between consult and booking — no nurture in between.
Built for Aesthetic & DermatologyTreatment journeys
Treatment journeys
that earn lifelong clients.
From inquiry to before-after, ThePlexa runs the entire patient journey for aesthetic, derm and med-spa practices — so every consultation becomes a long-term relationship.
24–48h go-live Migration included Cancel anytime
Smart Content Library
Auto-dispatchedBack pain assessment
Video · 1:42
Pre-op checklist
PDF · 2 pages
Aftercare guide
Article
Skin routine
Video · 0:58
Plexa picked "Back pain assessment" for Anita · sent on WhatsApp.
+46%
Consult-to-treatment
+38%
Treatment retention
5★
Across platforms
70+
Languages supported
Sound familiar?
The bottlenecks that quietly cost you revenue.
Aftercare drops off
Patients miss key check-ins; results suffer; complaints follow.
Beautiful content unused
Treatment videos sit on Instagram instead of going to the patient who needs them.
DMs from every country
International patients DM in Arabic, French, Spanish — your team replies in English only.
Reviews lag the work
Patients love the result but never leave a review without being asked.
No loyalty arc
VIPs treated the same as first-timers; high-LTV clients churn quietly.
The Plexa playbook
What we automate, day one.
1
Consult-to-treatment journey
Nurture cadence with photos, FAQs, financing options — until they book.
2
Aftercare hub
Procedure-specific videos and PDFs dispatched on the right day automatically.
3
Multi-language AI inbox
Reply in the patient's native language across WhatsApp / IG / Email.
4
Before-after consent flow
Branded consent capture with auto-tagged photo library.
5
VIP loyalty journey
Tiered touchpoints and offers for your high-LTV patients.
6
Reputation engine
5-star asks routed across Google, Trustpilot, Yelp, Healthgrades.
Real outcomes
Average impact in the first 90 days.
+46%
Consult-to-treatment
From structured nurture between consult and booking.
+38%
Treatment retention
VIP journey + aftercare hub keep clients loyal.
+128/mo
New 5-star reviews
Across every major platform.
The shift
Without ThePlexa vs. With ThePlexa.
The same aesthetic & dermatology practice, before and after — usually within 30 days.
TodayWithout ThePlexa
- 4–6 disconnected tools per branch
- Receptionist drowning in WhatsApp + calls
- No-shows quietly eating 15–25% of revenue
- Reviews are random, ranking flat
- Owners can't see what's working
Day 30With ThePlexa
- One operating system across every branch
- AI inbox + voice replies in <1s, 24/7
- −42% no-shows from smart recovery flows
- Reputation engine on every platform
- Live KPIs on phone for every doctor & location
Plays nice with your stack
Connects to the tools you already use.
WhatsApp
Instagram
Google
Gmail
Stripe
Zoom
Calendly
SlackHIPAA-aligned · GDPR · SOC 2 in progress · Data residency on request
Related solutions
The modules you'll use most.
Lifecycle Journeys
Consult, treatment, aftercare, VIP.
ExploreContent Hub
Aftercare and explainer videos, auto-sent.
ExploreMulti-Channel Inbox
WhatsApp, IG, email — in 70+ languages.
ExploreReputation Engine
5-star reviews on every platform.
ExploreEmail Marketing
Branded HTML for treatment promos.
ExploreAI Voice Agent
Answers consult inquiries 24/7.
ExploreFAQ
Questions aesthetic & dermatology owners ask.
Will Plexa handle international DMs in multiple languages?
Yes — 70+ languages across WhatsApp, IG and email. Auto-detected from the patient's first message.
Can I send before-after photos and consents through Plexa?
Yes — branded consent capture, auto-tagged photo library and a procedure-specific aftercare hub.
How does the VIP journey work?
Tiered touchpoints, premium offers and personalised follow-up for your high-LTV clients — automatically, never spammy.
Does it route reviews to the right platform?
Yes — Google, Trustpilot, Yelp, Healthgrades. Happy clients routed publicly, low scores intercepted privately.
Can I see ROI per treatment and consultant?
Yes — owner dashboard breaks revenue, retention and consult-to-treatment rates per treatment, consultant and location.
Bring ThePlexa to your team.
Live walkthrough tailored to your specialty, locations, and workflows — in 30 minutes.