Multi-platform routing
Patient picks Google, Trustpilot, Yelp, Facebook or TripAdvisor in one tap.
Reputation Engine5-star reviews,
5-star reviews,
on every platform.
Plexa asks the right patient at the right moment on the right platform — Google, Trustpilot, Yelp, Facebook, TripAdvisor, Healthgrades. Negative feedback is intercepted privately before it goes public.
24–48h go-live 14-day money-back guarantee HIPAA-aware
4.9
+128 / 30dAcross every review platform
4.9· 1,284
Trustpilot
4.8· 612
Yelp
4.7· 318
4.9· 542
TripAdvisor
4.8· 204
Booking.com
4.8· 189
"Felt personal every time." — Priya R.
Google · just now · auto-requested
4.9★
Average rating
+128/mo
New reviews
6+
Platforms covered
85%
Ask-to-review rate
The difference
Stop patching. Start operating.
Without ThePlexa
You're winning the work, losing the rankings.
- Happy patients leave. Angry ones write a 1-star.
- Your team forgets to ask — and when they do, it's awkward.
- Reviews live on 5 platforms; you only see one.
- A single bad review tanks your Google ranking for months.
With ThePlexa
Routed, intercepted, ranked.
- Asks routed to Google, Trustpilot, Yelp, Facebook, TripAdvisor — patient picks the platform.
- Negative feedback captured privately for resolution, not public posting.
- Replies drafted in your voice — you approve, Plexa publishes.
- Single dashboard across every platform with sentiment trends and SEO impact.
How it works
Live in 24–48 hours. Fully managed.
01
Connect platforms
Link Google Business Profile, Trustpilot, Yelp, Facebook, TripAdvisor with a click.
02
Pick the moment
Plexa learns when each patient is most likely to leave a 5-star — and asks then.
03
Reply at scale
AI-drafted replies in your voice. You approve, Plexa publishes across every platform.
What you unlock
Everything you need, nothing you don't.
Negative filter
Low-sentiment responses route to a private resolution flow, not public review pages.
AI replies
On-tone, personalised responses drafted for every review — you approve, Plexa posts.
SEO uplift
More fresh reviews = higher local-pack ranking. Plexa tracks the correlation.
Smart timing
Plexa asks at the moment of peak patient satisfaction, not the day-after.
Policy-safe
Built around each platform's review-gating rules — your account stays in good standing.
Post-visit asksProcedure milestonesAnnual recallWin-back follow-upsManager repliesOwner sentiment alerts
FAQ
Common questions
Is this review gating? Will Google penalise me?
No. We follow Google's published rules — every patient gets the same ask, with their choice of platform. Negative routing is a private feedback channel, not a public-vs-private split.
Which platforms are supported?
Google Business Profile, Trustpilot, Yelp, Facebook, TripAdvisor, Healthgrades, Booking.com, RateMDs, and Zocdoc.
Can I edit AI-drafted replies?
Yes. Plexa drafts; you (or your manager) approve and tweak before posting.
What happens to negative feedback?
It routes to your manager's inbox with a draft resolution message. The patient is heard privately and your public rating stays accurate.
See it running on your practice.
Live walkthrough + custom ROI projection in 30 minutes. No commitment.