ThePlexa.
No-show Recovery

Turn no-shows
into recovered revenue.

Plexa runs a multi-channel reminder cadence, asks the right confirm/reschedule question at the right time, and refills empty slots from your waitlist — automatically.

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24–48h go-live 14-day money-back guarantee HIPAA-aware
Missed · 10:30 AM

Mark Patel · Dr. Mehta

AI · WhatsApp · 2s
Tue 11:00Wed 09:30Fri 14:15
Rebooked Wed 09:30+$240

−42%

No-show rate

+18%

Slot utilisation

$3.2k

Avg monthly recovery

0

Manual chase work

The difference

Stop patching. Start operating.

Without ThePlexa

Every empty chair costs you $200.

  • 20–30% of patients no-show; chairs sit empty during peak hours.
  • Generic 'reminder' SMS is ignored — no confirm/reschedule path.
  • Front desk spends an hour a day chasing tomorrow's appointments.
  • Cancellations don't get refilled fast enough to matter.
With ThePlexa

Smart cadence. Instant reschedule. Auto-fill.

  • Reminders sequenced across WhatsApp, email, and SMS at the right hour.
  • One-tap confirm or reschedule — Plexa handles the conversation.
  • Cancellations trigger waitlist offers in seconds, not hours.
  • Live revenue-recovery dashboard for owners and managers.
How it works

Live in 24–48 hours. Fully managed.

01

Connect your calendar

Plexa learns your visit types, prep windows, and provider preferences.

02

Pick a cadence

Choose how many reminders, on which channels, and at what hours — by visit type.

03

Recover automatically

Plexa confirms, reschedules, and refills empty slots — and reports recovered revenue.

What you unlock

Everything you need, nothing you don't.

Smart reminder cadence

Different visit types get different cadences — Plexa learns what works for your patients.

Reschedule on the spot

Patients reply once; Plexa proposes 3 slots and books the chosen one.

Waitlist auto-fill

Cancelled? The next eligible patient is offered the slot within minutes.

Revenue dashboard

See recovered revenue per week, per location, per provider.

Same-day recovery

Same-day cancellations get same-day replacements wherever possible.

Tone you'd approve

Plexa never nags. Every message is empathetic and on-brand.

Day-before confirmations2-hour remindersCancellation recoveryWaitlist offersLate arrival handlingRecurring visit prep
FAQ

Common questions

How much does it really reduce no-shows?

Clinics typically see a 30–45% reduction in the first 60 days, depending on baseline and visit mix.

Will patients feel spammed?

No. Plexa runs as few messages as possible — and stops the cadence the moment the patient confirms.

Can I set a cancellation policy?

Yes. Plexa can collect deposits, enforce no-show fees, and surface repeat offenders to your team.

What about same-day cancellations?

Plexa offers the slot to your waitlist instantly via WhatsApp/SMS. Most clinics refill 4 of 5 last-minute cancels.

See it running on your practice.

Live walkthrough + custom ROI projection in 30 minutes. No commitment.

Book a demo See pricing