ThePlexa.
Appointments

Scheduling that
never double-books.

Real-time, multi-doctor, multi-location calendar with AI booking, smart reminders, and waitlist auto-fill. Built for clinics with 1 doctor or 1,000.

24–48h go-live 14-day money-back guarantee HIPAA-aware
app.theplexa.com

Bookings today

47

+12%

No-show rate

3.1%

−42%

Replies sent

1,284

auto

Patient retention
1W1M6M

Today's schedule

12 appts
09:00Sarah KhanConsult
10:30Mark PatelFollow-up
11:15Ava LinCleaning
W

Sarah Khan

WhatsApp · online

Hi Sarah 👋 reminder: tomorrow 10:30 with Dr. Mehta.
Can we move to Friday?
Sure — Fri 11:00 or 3:30? ✨
AI is replying…
Powered by ThePlexa AI

0

Double-bookings

−42%

No-show rate

8 hrs

Saved per week

Locations supported

The difference

Stop patching. Start operating.

Without ThePlexa

Spreadsheets, sticky notes, swap requests.

  • Calendars in 3 different tools — paper, Google, the EMR — never agree.
  • Reschedules require 4 messages and a phone call.
  • Cancellations leave empty slots; waitlists never get filled in time.
  • No view of utilisation by doctor, by service, by location.
With ThePlexa

One calendar. Many doctors. Zero conflicts.

  • Patients self-book through WhatsApp, web, or the AI agent — into the right doctor's slot.
  • Smart waitlist auto-fills cancellations in minutes.
  • Reminders go out across WhatsApp, email and SMS — automatically.
  • Owner dashboard shows utilisation by doctor, location, service, and day-of-week.
How it works

Live in 24–48 hours. Fully managed.

01

Connect your calendars

Sync Google / Outlook / your EMR. Map doctors, rooms, services, durations.

02

Define booking rules

Service buffers, doctor preferences, location capacity, blackout dates — all in one screen.

03

Let Plexa book

Patients book themselves on any channel. Plexa confirms, reminds, reschedules, fills waitlists.

What you unlock

Everything you need, nothing you don't.

Multi-doctor, multi-location

One unified calendar across every branch and every provider.

AI bookings

Patients describe their need; Plexa matches them to the right doctor and slot.

Waitlist auto-fill

Cancellation? The next eligible patient gets an offer in seconds.

Doctor preferences

Honor each provider's schedule, time-off, and service mix.

Room & resource management

Equipment, rooms, and prep time managed alongside doctor calendars.

Utilisation analytics

Spot underused slots, top services, and revenue leaks at a glance.

First-time bookingsReschedulesWaitlistRecurring follow-upsGroup sessionsProcedure prep slots
FAQ

Common questions

Does Plexa replace my EMR calendar?

Plexa sits on top of your EMR via integration and keeps both in sync. Front-desk and patients see one calendar, clinical teams keep the EMR they know.

Can patients book without an account?

Yes. Self-booking works on WhatsApp, web, voice, and email — no patient signup required.

How does Plexa prevent double-booking?

All channels write to a single source-of-truth calendar with locking. Conflicts are mathematically impossible.

Can I block specific times for emergencies?

Yes. You can block by doctor, room, location, or service with one-click rules.

See it running on your practice.

Live walkthrough + custom ROI projection in 30 minutes. No commitment.