Acceptable Use Policy

• Sending unsolicited, deceptive, or unlawful communications.
• Impersonating any person or entity, including ThePlexa staff.
• Uploading malware, exploits, or attempting to interfere with the service.
• Reverse engineering, scraping, or attempting to extract underlying models.
• Using ThePlexa to provide medical advice without proper licensure.
• Storing or transmitting illegal content of any kind.

You are responsible for compliance with applicable messaging laws (e.g., TCPA, GDPR, CASL, DLT) and for obtaining and recording patient consent before sending marketing communications.

Report suspected abuse to abuse@theplexa.com. We investigate every report and may suspend accounts that violate this policy.

Violations may result in warnings, throttling, suspension or termination of the affected account, with or without notice depending on severity.